Email: contact@microplanet.ma
Phone / WhatsApp: 06.16.48.13.90 / 06.69.39.89.26
Facebook: MicroPlanet
City: Marrakech.

Microplanet’s customer service team is here to listen and provide you with the best possible experience, meeting all your expectations regarding our services.

You can call us or fill out the contact form. You can attach a file (max size: 10MB, type: gif, png, jpg, jpeg, pdf, txt, docx, xlsx) and choose the appropriate subject from the following:

• Information request: for any information regarding our products and services.
• Request a new product: can’t find a product on our site? Send us a model/image and we’ll do our best to source it for you.
• Proof of payment: to send proof of payment, in case of payment by bank transfer or deposit, either by attaching a file or entering the transaction details. More details
• Complaint: For any complaint regarding our products and services.
• Return a product: if you need to return a product or request to withdraw from your purchase, enter the order number, product information, and reasons for the return. One of our advisors will then contact you to explain the procedure. Before submitting your request, please read our terms and conditions of sale. More details
• Suggestions / Report an issue: To improve the quality of our services, we welcome suggestions and ideas, as well as any issues encountered by our customers. Feel free to share your ideas with us.

Processing time: less than 24 hours.

Your satisfaction is our priority.